This small book is worth its weight in gold! Written by an engineer who described herself as shy with social anxiety, this book provides the blueprint to successful conversations. The chapters are short and to the point. Readers learn how to approach others, what to say, what not to say, how to listen well, how to keep conversation going, and--most of all--how to be liked. Whether in one's business or personal life, the art of small talk is extremely valuable. Make and keep both friends and colleagues with the practical tips included herein. I personally got reminded myself of habits I need to form and habits I need to break. No skill in life may be as important as carrying a good conversation, and this book can help you do just that.
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